Last Updated: September 2026

At Siya Publication, we respect your privacy and are committed to protecting the personal information that you provide while using our website and services.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit or use the Siya Publication website, purchase our products, submit an enquiry, create an account, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

Name
Email address
Mobile number
Billing address
Shipping address
Course or programme information
University or educational details provided by you
Order and purchase information
Payment and transaction-related information
Information submitted through contact, enquiry, registration, or other forms
Account information, where applicable
Technical information relating to your device and browser
IP address
Website usage information
Cookies and similar technologies

We collect only information that is reasonably required for providing, managing, improving, and supporting our website, products, and services.

2. Use of Your Personal Data

We may use the information collected from you for purposes including:

To process and manage your orders and purchases.
To provide access to purchased digital products, educational materials, downloads, or other services.
To communicate with you regarding your order, enquiry, account, payment, delivery, or customer support request.
To send service-related communications, including important updates, security notifications, and changes relating to our services.
Where permitted and where you have not opted out, to send information about relevant products, offers, services, or promotions from Siya Publication.
To understand how visitors use our website and improve its content, functionality, products, and user experience.
To analyse website traffic, usage trends, and the effectiveness of our marketing activities.
To detect, prevent, investigate, and address fraud, misuse, security issues, or other unlawful activities.
To comply with applicable legal, regulatory, or governmental requirements.
To fulfil contractual or transaction-related obligations between you and Siya Publication.

3. Cookies and Similar Technologies

Siya Publication may use cookies and similar technologies to improve the functionality and user experience of our website.

Cookies may be used to:

Remember user preferences.
Maintain website sessions.
Understand website usage.
Analyse traffic and performance.
Improve website functionality.
Support relevant marketing and promotional activities, where applicable.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. IP Address and Technical Information

When you visit our website, certain technical information may automatically be collected, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring pages
Approximate usage information
Date and time of website access

This information may be used for website security, troubleshooting, analytics, performance improvement, and understanding general usage patterns.

5. Sharing of Personal Data

Siya Publication does not sell or rent your personal information for monetary consideration.

We may share information with trusted service providers where reasonably necessary to operate our website and provide our products or services.

Such service providers may include, where applicable:

Payment processing providers
Website hosting providers
Website analytics providers
Email and communication service providers
Delivery and shipping partners
Technical support providers
Website security providers
Other service providers assisting us in operating our business

We may also disclose information where required by applicable law, legal process, court order, government authority, or law-enforcement requirement.

Where personal information is shared with service providers, we expect them to use the information only for the relevant services or purposes.

6. Business Transfers

If Siya Publication undergoes a merger, acquisition, restructuring, sale of assets, transfer of business, or similar transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable laws and contractual obligations.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, advertisements, or other external services.

Siya Publication does not control the privacy practices, content, security, or policies of such third-party websites.

We recommend that users review the privacy policies and terms of third-party websites before providing their personal information.

8. Retention of Personal Data

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing products and services.
Maintaining transaction and order records.
Providing customer support.
Meeting legal or regulatory requirements.
Resolving disputes.
Preventing fraud or misuse.
Protecting our legal rights.

When personal information is no longer required, it may be securely deleted, anonymised, or otherwise handled in accordance with applicable requirements.

9. Security of Personal Data

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted or stored electronically.

10. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

Siya Publication may receive transaction-related information necessary to confirm and manage your order. Payment credentials such as complete card numbers, CVV numbers, UPI credentials, passwords, or banking authentication information may be processed directly by the applicable payment provider rather than being stored by Siya Publication.

Users should review the privacy and security policies of the relevant payment provider.

11. Children’s Personal Information

Our services are primarily intended for students and educational users.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If a parent or guardian believes that a minor has provided personal information to us in circumstances where it should not have been collected, they may contact us so that the matter can be reviewed and appropriate action can be taken.

12. Marketing Communications and Opt-Out

Where applicable, Siya Publication may send promotional communications regarding products, educational resources, offers, or services.

Users may choose not to receive promotional communications by using the unsubscribe option provided in promotional emails or by contacting us.

Please note that even if you opt out of promotional communications, we may still send necessary service-related communications concerning orders, transactions, accounts, security, or other essential matters.

13. User Requests Regarding Personal Information

Subject to applicable law and reasonable verification requirements, users may contact us regarding their personal information and may request assistance concerning:

Access to personal information held by us.
Correction of inaccurate information.
Updating contact details.
Withdrawal of consent where applicable.
Deletion of information where legally permissible.

Certain information may need to be retained where required for legal, accounting, security, fraud-prevention, or other legitimate purposes.

14. Data Transfer

Depending on the service providers and technologies used to operate our website, personal information may be processed or stored on systems located in locations other than the user’s state or country.

Where such processing or transfer occurs, Siya Publication will take reasonable steps to handle personal information in accordance with applicable legal requirements and this Privacy Policy.

15. Disclosure Required by Law

Siya Publication may disclose personal information where reasonably necessary to:

Comply with applicable law.
Respond to a lawful request from a government authority or law-enforcement agency.
Comply with a court order or legal process.
Protect the rights, property, or safety of Siya Publication, our users, or others.
Investigate suspected fraud, abuse, security incidents, or unlawful activity.
Protect against potential legal liability.

16. Changes to This Privacy Policy

Siya Publication may update this Privacy Policy from time to time to reflect changes in our website, products, services, business practices, technology, or applicable legal requirements.

When changes are made, the updated version will be published on this page.

Users are encouraged to review this Privacy Policy periodically.

The date shown at the beginning of this policy indicates when it was most recently updated.

17. Consent

By using the Siya Publication website, submitting information through our forms, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will obtain consent in an appropriate manner.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Siya Publication through the contact details provided on our website.

Email: [Add Siya Publication Email]

Phone / WhatsApp: [Add Phone Number]

Address: [Add Siya Publication Address]

Website: Siya Publication

Last Updated: September 2026